![]() ![]() If you are using a Software Token on your smartphone and decide to switch to a new phone, or you have deleted your Software Token application, you will need to use your Software Token’s Emergency Removal Password to remove your Software Token from the old device, after which you must re-register the token to your new device. This is a notice to all customers who use a Square Enix Software Token (Software Token). Please disregard this e-mail if you believe you have received this notice in error. This e-mail has been sent to the registered e-mail address of a Square Enix account holder with a service account for FINAL FANTASY XIV. They even sent out an email (I got mine Sep 19, 2013) which is just a copy / paste of this and this which was even posted on reddit here. It's even in red in the setup instructions. Square has done everything but BEG users to follow simple instructions, here too.
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September 2023
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